Effective August 13, 2026
These terms are between you and mmmnt, the operator of Marilou ("the service"). Creating an account means you accept them. If you are using Marilou for an organisation, you are accepting for that organisation too.
Marilou is an AI scheduling assistant. Mari corresponds with people who want time with you, checks the calendars you connect, places holds, and books meetings. Your Google Calendar remains the authoritative record — Marilou keeps a local record of what it booked, but the calendar is yours and Google holds it.
You sign in with Google; there are no passwords. You are responsible for the security of your Google account, and for what happens under your Marilou account. One person per account.
Use Marilou to schedule real things with real people. Don't use it to spam, harass, impersonate, probe or overload the service, or break the law. Don't connect calendars you have no right to connect. We can suspend accounts that do these things, and will tell you when we do unless the law prevents it.
Every plan starts with a 30-day trial, no card required. When the trial ends without a subscription, Mari pauses — nothing is charged behind your back, because there is nothing on file to charge. Prices are as published on the pricing page; annual plans charge ten months for twelve. Billing runs through Stripe.
Cancel any time: your plan runs to the end of the period you paid for, and free months earned through referrals stay banked. We may change prices with at least 30 days' notice, taking effect at your next renewal.
What's yours stays yours: your calendars, your conversations, your contacts. You give us permission to process them exactly as far as running the service requires, as described in the Privacy Policy — no wider licence, nothing perpetual, nothing for advertising or model training.
The service is provided as-is. Mari is careful, but scheduling depends on calendars, email and third parties we don't control, and we can't promise the service is uninterrupted or error-free. Verify anything critical — a court date, a flight — against the source.
To the fullest extent the law allows, our total liability for any claim arising out of the service is limited to the amount you paid us in the twelve months before the claim, and neither of us is liable to the other for indirect, incidental or consequential damages. Nothing in these terms limits liability that cannot lawfully be limited.
You can delete your account at any time from Data & rights, with the deletion protections the Privacy Policy describes. We can suspend or terminate accounts for breach of these terms, and will refund the unused portion of any prepaid period if the termination wasn't for breach.
These terms are governed by the laws of the State of California, and disputes belong to the state or federal courts located there, unless the law where you live gives you rights this choice cannot take away.
If these terms change materially we will tell you — in the product and by email — at least 14 days before the change takes effect. Continuing to use the service after that is acceptance; if you disagree, delete your account before the change lands and the old terms govern your remaining time.
Questions about these terms: support@marilou.ai.